Terms and Conditions for ourbusinesspage.co.uk

Please read carefully.

ourbusinesspage.co.uk is owned by Fuzion Designz (see contact information)

1. Our Promises.
We promise that every webpage we create will be of a high quality, created individually for the client. The page will include text/images to market and promote the clients business in an attractive format that is easy for potential customers to read. All pages will be optimized for search engines so they will be found in a web search and also included within our search directory. To inform the client of any problems occurred whilst their site is being created, and show the final page to them before it is added to the internet.

Please be aware although all clients projects are equally important there may be times where a particular project may need to be prioritized. Although a rare occurrence if this happens and may affect any of the work we are doing for you, we will inform you as soon as possible with an outline for a new timeline for completion.

2. Clients Promises.
All clients promise to hand us any information/images needed to complete their webpage in a reasonable time. As a client you are responsible for making sure you own copyright or have a licence, to use another persons images, logo’s, Trademark’s or other items/information that are covered by intellectual property law, which you may have to supply to us to aid with completion of your project.

Inform us quickly of any changes needed so they can be done before the site is complete. To pay promptly for the work done and inform us of any changes that maybe required after site has been submitted to the internet, or if they obtain a website of their own.

3. Copyrights and intellectual property.
3a. All original graphics, images and files produced by Our Business Page such as the webpage layout, logos, trademarks or photographs and text, remain the intellectual property of Our Business Page unless specified in a written agreement with client before work commences. For any logos, trademarks or images commissioned as an extra for the client, they will have the option to pay 25% extra of the initial fee for Our Business Page to relinquish the intellectual copyright to intellectual property designed or created for the client’s project to them.

3b. Any full websites commissioned will remain the intellectual property of Our Business Page until all fees for the site have been paid in full, the client will then receive written conformation that Our Business Pages relinquish the property to the client.

4. Prices and Payments.
4a. All Clients will receive written quotations for their projects. Please be aware that due to the nature of web and graphic design, unless the client has asked for a basic package with a fixed cost, the quotation is only an estimate of the costing based on the initial information supplied by the client, due to occasional unknown factors, any changes and additional work that is later added, additional costs may be added, the client will be informed of any factors that may result in added costs and the client will need to agree in writing to the addition of costs and confirm that they agree for us to proceed before the work is carried out.

If the clients final project changes from the original specifications made for the quotation, Our Business Page reserves the right to vary the quotation.

4b. For single webpage packages commissioned by clients for ourbusinesspage.co.uk payment, you will be required to pay half of the initial quotation. Once we have received, this work on your webpage will commence. (The reason for this is so we know that the client is committed to having a webpage on ourbusinesspage.co.uk, we do not want to waste time building pages for clients that change their mind after work has commenced, as this looses us time to work on pages for customers that do want work commissioned). For larger projects the client will be expected to pay a percentage of the quote a week before the work is due to be started, and will also have the option to pay in installments as each section of work becomes completed. For printed matter, domain name registration, and web hosting all customers are required to settle all invoices in full prior to the commencement of work. Your finished webpage package will be added to our business network, and the internet when payment has been received in full.

4c. Any images taken by our photographers will have to be paid at time of images being taken.

4d. All invoices will clearly state the work that has been carried out and amount of payment for each item of work. Payment in full will be expected by the due date stated on the invoice.

If payment has not been received in full by this date you maybe subject to an Administration Fee of £50 to cover loss of interest and administration costs to recover overdue monies.

Any invoice that remains overdue for longer than 60 days may be referred to our solicitors for litigation and will be subject to further additional charge of 5% of the outstanding balance for each month that the amount remains unpaid from the date that the invoice became due. This amount is accumulative and will be applied at monthly intervals (or part thereof) following the invoice due date.

If payment over due is in respect of the design of a website and hosting we will hold the right to restrict access to the site until we receive payment in full.

Our Business Page reserves the right to review and change basic prices, in line with inflation and other rises in costs. For example: printing or hosting costs.

5. Cancellations.
If a client wishes to cancel a project any point it must be confirmed in writing. The client will be invoiced and will be required to pay for any work that has been done up to the date of cancellation.

6. Refunds Policy.
Refunds are only available if we fail to deliver work within an acceptable quality and timeline. (this does not include timelines that are extended due to unforeseen circumstances, although if this occurs we will contact you and may come to a arrangement personal to you)

7. Confidentiality.
In the process of dealing with your project we will have information about concepts and ideas that you may share with us to aid toward the completion. Any information you share and information on the progress of your project will remain confidential, we will not share this with any other party unless we have the specific permission in writing from the client.

All information we collect on our clients is for the sole purpose of contacting clients with the progress of their project, contact information that may need to appear on their project and invoicing. This information collected is classed as Sensitive Personal Data and will be kept confidential and secure in accordance to the Data Protection Act 1998

8. Disclaimer.

8a. Our Business Page do not accept any liability for an infringement on intellectual property law for the use of anything supplied to them by a client for their project, as we hold the client responsible in making sure they either own the right or have obtained the right to use

We do make regular backups of all projects we are working on, and all completed projects, but we do not accept liability to any information or images disclosed/lost due to any hacking attempt, or hard wear failure, or for failure to deliver because of events beyond our control, such a power failure, hard wear issues, or acts of god.

Including web pages connected with ourbusinesspage.co.uk, we also supply web hosting and domain registration ourselves. Although we supply hosting we do not accept any liability for any problems you may have with a domain registration or web hosting that is due to the fault of our service provider. If Our Business Page are maintaining your site for you and a problem occurs with the web hosting, Our Business Page will make sure you are aware of the matter and that they will contact the company to resolve the problem. For this you will occur a small administration fee to cover time and any phone calls needed to do this.

In agreeing for us to handle your project you accept that it is on the understanding that you are familiar with the style and quality of our work, and are happy for us to design your project using the brief you have supplied and any other information we may ask for, whilst using our design judgement and creativity.

In the unlikely event of us not agreeing on the style chosen for your project or approach we have used, you will be required to pay for all work and services undertaken to-date prior to cancellation.

8b. All services provided by Our Business Page may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United Kingdom (or any other country) law is prohibited. This includes, but is not limited to: copyrighted material, material that is threatening or obscene, material that is "adult only" content, or material protected by trade secrets and other statue. The subscriber agrees to indemnify and hold harmless Our Business Page from any claims resulting from the use of the service which damages the subscriber or any other party.

8c.Our Business Page retain the right to refuse certain types of business if they include products or services such as: “adult material”, the selling of animals, offensive material to any race, religion or gender, exploitation of children, weapons and illegal substances.

9. External links.
Within our website there are external links to other sites, some of the linked websites are designed by us, others may have been designed by other web designers. By clicking on this links you do so at your own risk, we do not accept any liability to any problems that may occur such as loss of data, viruses, hacking attempts or money lost whilst visiting or purchases via these sites.

10. General
Although we do advertise via other means than our website, a majority of our work is gained by word of mouth and recommendations, because of this we shall with permission of the clients insert a small credit on all projects when complete where deemed appropriate. The credit will be discreet, non-distracting and on websites will contain our logo being made into a hyperlink to our own Web site (which, when ‘clicked on', will always open in a new browser window).

All content to www.ourbusinesspage.co.uk are subject to copyright in accordance with Copyright, Designs and Patents Act 1988

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